How Your Stay Works
Everything you need to know from booking to checkout
SeaQueen + Vacasa Partnership
SeaQueen is professionally managed by Vacasa, North America's leading vacation rental management company. This partnership means you get the best of both worlds: the personal touch of a property owner who loves Long Beach (The Queen Flamingo!) combined with Vacasa's professional 24/7 support, secure booking platform, and trusted service.
Secure Booking
Vacasa's trusted platform protects your payment and personal information
24/7 Support
Guest support available around the clock for any questions or issues
Personal Touch
SeaQueen is curated with love by The Queen Flamingo, a Long Beach expert
What This Means for You:
- ✓Bookings & Payments: Handled securely through Vacasa
- ✓Access Codes: Unique codes sent by Vacasa 24-48hrs before arrival
- ✓Maintenance & Emergencies: Contact Vacasa's 24/7 support line
- ✓Questions & Local Tips: Use SeaQueenBot (AI chatbot) or FAQ page
Your Stay Timeline
From booking to checkout, here's exactly what to expect
Book on Vacasa
Visit our Vacasa listing to see real-time availability and pricing. Complete your secure reservation through Vacasa's trusted platform.
Confirmation
You'll receive a booking confirmation email from Vacasa with your reservation details, dates, and total cost.
Pre-Arrival
24-48 hours before check-in, Vacasa will send you unique access codes via email and text. These codes are specific to your reservation.
Check-In (4:00 PM)
Arrive anytime after 4:00 PM. Use your unique code at the keypad—no need to meet anyone or pick up keys! Welcome home!
Enjoy Your Stay
Relax and explore! Use SeaQueenBot for questions, check the FAQ for house info, or call Vacasa 24/7 for any needs.
Check-Out (10:00 AM)
Leave by 10:00 AM. Follow the simple checkout checklist, lock up, and head home with amazing memories!
Keyless Entry
SeaQueen features modern keyless entry for your convenience
How It Works:
Security Note: Your access code is unique to your reservation and will automatically stop working after checkout. No keys to lose or return!
During Your Stay
Resources available to make your stay amazing
SeaQueenBot AI Chatbot
Ask questions 24/7 about the house, area, restaurants, activities, and more. Instant answers!
Start ChatFAQ & House Manual
Comprehensive guides for using appliances, amenities, and finding local services.
Browse FAQ24/7 Vacasa Support
For maintenance issues, emergencies, or urgent questions:
(855) 858-7578
Important Times
- Check-In: 4:00 PM
- Check-Out: 10:00 AM
- Quiet Hours: 10:00 PM - 8:00 AM
Check-Out Process
Simple steps to wrap up your stay
Before You Leave (By 10:00 AM):
That's it! No need to strip beds or do laundry—our cleaning team handles that. Your access code will automatically deactivate after checkout.
Questions About Your Stay?
We're here to help! Chat with SeaQueenBot for instant answers or contact Vacasa for support.