How Your Stay Works
Everything you need to know from booking to checkout
SeaQueen + Avari Partnership
SeaQueen is professionally managed through Avari, a trusted vacation rental platform. This partnership means you get the best of both worlds: the personal touch of a property owner who loves Long Beach (The Queen Flamingo!) combined with Avari's professional support, secure booking platform, and trusted service.
Secure Booking
Avari's trusted platform protects your payment and personal information
24/7 Support
Guest support available around the clock for any questions or issues
Personal Touch
SeaQueen is curated with love by The Queen Flamingo, a Long Beach expert
What This Means for You:
- ✓Bookings & Payments: Handled securely through Avari
- ✓Access Codes: Unique codes sent by Avari 24-48hrs before arrival
- ✓Maintenance & Emergencies: Contact Avari's 24/7 support line
- ✓Questions & Local Tips: Use SeaQueenBot (AI chatbot) or FAQ page
Your Stay Timeline
From booking to checkout, here's exactly what to expect
Book on Avari
Visit our Avari listing to see real-time availability and pricing. Complete your secure reservation through Avari's trusted platform.
Confirmation
You'll receive a booking confirmation email from Avari with your reservation details, dates, and total cost.
Pre-Arrival
24-48 hours before check-in, Avari will send you unique access codes via email and text. These codes are specific to your reservation.
Check-In (4:00 PM)
Arrive anytime after 4:00 PM. Use your unique code at the keypad—no need to meet anyone or pick up keys! Welcome home!
Enjoy Your Stay
Relax and explore! Use SeaQueenBot for questions, check the FAQ for house info, or call Avari 24/7 for any needs.
Check-Out (10:00 AM)
Leave by 10:00 AM. Follow the simple checkout checklist, lock up, and head home with amazing memories!
Keyless Entry
SeaQueen features modern keyless entry for your convenience
How It Works:
Security Note: Your access code is unique to your reservation and will automatically stop working after checkout. No keys to lose or return!
During Your Stay
Resources available to make your stay amazing
SeaQueenBot AI Chatbot
Ask questions 24/7 about the house, area, restaurants, activities, and more. Instant answers!
Start ChatFAQ & House Manual
Comprehensive guides for using appliances, amenities, and finding local services.
Browse FAQ24/7 Avari Support
For maintenance issues, emergencies, or urgent questions:
1-800-GO-RELAX
1-800-467-3529
Important Times
- Check-In: 4:00 PM
- Check-Out: 10:00 AM
- Quiet Hours: 10:00 PM - 8:00 AM
Check-Out Process
Simple steps to wrap up your stay
Before You Leave (By 10:00 AM):
That's it! No need to strip beds or do laundry—our cleaning team handles that. Your access code will automatically deactivate after checkout.
Questions About Your Stay?
We're here to help! Chat with SeaQueenBot for instant answers or contact Avari for support.