How do I book SeaQueen?

SeaQueen is managed through Avari, a trusted vacation rental platform. To book, visit our Avari listing by clicking the 'Book Now' button on our website. You'll see real-time availability, pricing, and can complete your reservation securely through Avari's platform.

What's the cancellation policy?

Cancellation policies are set by Avari and may vary by season and booking date. You'll see the specific cancellation terms during the booking process. Generally, cancellations made well in advance (30+ days) receive better refunds than last-minute cancellations. We recommend reviewing the cancellation policy carefully before booking.

Can I bring my dog? Is there a pet fee?

YES! SeaQueen welcomes up to 3 dogs! 🐾 The property was designed with dogs in mind—featuring a fenced yard for safe off-leash play, beach access just 5 minutes away (dogs allowed year-round), and pet amenities including dog towels, water bowls, and waste bags. A standard pet fee is charged at booking. Check out Emma's Favorite Spots page for a dog's-eye view of Long Beach!

How many guests can stay at SeaQueen?

SeaQueen sleeps up to 6 guests comfortably with 2 bedrooms (1 king bed, 1 queen bed) and 1 bathroom. The property is 954 square feet and perfect for couples, small families, or groups of friends. We also provide a pack-n-play and high chair for families with young children.

Is there parking? How many vehicles?

Yes! SeaQueen has parking for up to 4 vehicles. There's ample off-street parking, and we have EV charging outlets available at no additional charge - both Level 1 (120V/20A) and Level 2 (240V/50A). **Important: You'll need to bring your own compatible charging cable** - we provide the outlets only. Compatible with Tesla, Rivian, Ford, Chevy, and all standard EVs.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 10:00 AM. Avari will send you unique access codes 24-48 hours before your arrival. The property features keyless entry via keypad, so you can arrive anytime after 4:00 PM without needing to meet anyone for keys.

What's included in my stay?

SeaQueen is fully equipped with everything you need! Includes: full kitchen with all cookware and utensils, linens and towels (including beach towels), WiFi, smart TV with streaming services, washer & dryer, hot tub, gas fireplace, BBQ grill, beach chairs, dog amenities (bowls, towels), pack-n-play, high chair, and EV charging outlets Level 1 & 2 (bring your own cable).

Can I host parties or events?

No, SeaQueen is a residential property and parties or events are not permitted. The property is designed for peaceful, relaxing vacations. Quiet hours are observed, and we ask that guests respect the neighborhood and nearby residents.

SeaQueen features keyless entry! 24-48 hours before your arrival, Avari will send you a unique door code via email and text. Simply arrive anytime after 4:00 PM, enter the code on the keypad at the front door, and you're in! No need to pick up keys or meet anyone. The code is unique to your reservation and will stop working after checkout.

What's the WiFi password?

The WiFi network name and password are posted on the refrigerator and in the welcome folder. If you can't find them, check the house manual section or ask SeaQueenBot (our AI chatbot) for quick assistance. The WiFi is high-speed and reliable for streaming, video calls, and remote work.

How do I use the hot tub?

The hot tub is pre-heated and ready to use when you arrive! Simply remove the cover (lift from the side marked 'LIFT HERE'), check the temperature (should be around 104°F), and hop in! Controls are on the side panel. The Queen Flamingo's tip: Use the hot tub during a rainstorm—hot water, cool rain on your face, pure magic!

How do I charge my electric vehicle?

SeaQueen has EV charging outlets available at no extra charge - both Level 1 (120V/20A) and Level 2 (240V/50A). **Important: You must bring your own compatible charging cable** - we provide the outlets only, not the cables. The Level 2 outlet uses a NEMA 14-50 plug (standard "dryer" outlet). Simply plug your cable into the appropriate outlet and connect to your car's charging port. Most EVs will fully charge overnight using Level 2. Compatible with all standard EVs (Tesla, Rivian, Ford, Chevy, etc.) - just bring the right cable for your vehicle.

Where's the nearest grocery store?

The closest grocery stores are Seaview Market (5 minutes, great for basics and fresh seafood) and Sidney's Market in Ocean Park (10 minutes, small local market). For a full grocery store, Fred Meyer in Ilwaco is about 15 minutes away. Pro tip: Seaview Market has the best fresh local seafood and Dungeness crab!

Where do I take out trash and recycling?

Trash and recycling bins are located outside near the side of the house. Trash pickup is on [day of week - check with property manager]. Please separate recyclables (plastic, glass, metal, paper) from regular trash. If bins are full, extra bags can be placed beside the bins. Don't leave trash inside the house at checkout.

Something isn't working. What should I do?

For any maintenance issues, contact the 24/7 guest support line at **1-800-467-3529 (1-800-GO-RELAX)**. They can help troubleshoot over the phone or dispatch a local technician if needed. For emergencies, call 911. For minor issues, ask SeaQueenBot for quick troubleshooting tips.

What should we do while we're here?

So much to explore! Must-dos: Beach walks (5 min away), Discovery Trail (gorgeous views), Cape Disappointment (lighthouses!), downtown Long Beach (shops, restaurants, arcades). Check out our Bucket List page for a fun checklist of experiences, or ask SeaQueenBot for personalized recommendations based on your interests!

How do I adjust the temperature?

The thermostat is located on the wall in the main living area. Press the center button to wake it up, then use the up/down arrows to adjust the temperature. The system can heat or cool depending on the season. For heating, set it to 'Heat' mode and your desired temperature (68-72°F is typical). For cooling, select 'Cool' mode.

How do I use the gas fireplace?

The gas fireplace is super easy! Use the remote control (stored on the mantle). Press the 'ON' button to ignite the flames. Use the 'FLAME' buttons to adjust the height. Press 'OFF' when done. The fireplace is perfect for cozy evenings! Note: It's a gas fireplace—no wood needed!

How do I watch TV or streaming services?

The smart TV is connected to WiFi and has Netflix, Hulu, Prime Video, and other apps pre-installed. Turn on the TV with the remote, select your preferred streaming app, and log in with your own account. Make sure to log out before checkout! Cable TV is also available if you prefer traditional channels.

How do I use the washer and dryer?

The washer and dryer are located in the utility area. Detergent is provided! For the washer: load clothes, add detergent, select cycle (Normal for most loads), and press Start. For the dryer: transfer wet clothes, select temperature (Medium for most items), and press Start. Clean the dryer lint trap before each use.

How do I make coffee?

SeaQueen has both a drip coffee maker and a French press! For the drip coffee maker: add water to the reservoir, place a filter in the basket, add ground coffee, and press brew. Coffee filters are in the cabinet above. For the French press: add coarse ground coffee, pour hot water, stir, wait 4 minutes, press plunger down, and enjoy!

Who do I contact in an emergency?

**For Life-Threatening Emergencies:** Call 911 immediately. **For Property Issues (24/7):** Guest Support at 1-800-467-3529 (1-800-GO-RELAX) **For General Questions:** Use SeaQueenBot (AI chat) or check this FAQ. The guest support team is available 24/7 for urgent property issues like no heat, no hot water, or safety concerns.

What if the power goes out?

Power outages are rare but can happen during storms. First, check if it's just the house (look at nearby homes). If it's a local outage, the power company will restore service soon. If only the house has no power, check the circuit breaker panel (located in the utility closet). If you can't resolve it, call guest support at 1-800-467-3529 (1-800-GO-RELAX) for immediate assistance.

Where's the nearest hospital or urgent care?

**Emergency Room:** Ocean Beach Hospital in Ilwaco (about 15 minutes south) **Urgent Care:** Columbia Memorial Hospital in Astoria, OR (about 30 minutes) **For Life-Threatening Emergencies:** Always call 911 first. Emergency services in Long Beach are excellent and will respond quickly.

Help Center

Frequently Asked Questions

Quick answers to everything you need to know about SeaQueen

I've compiled answers to the questions I get most often (and a few I wish people would ask more!). If you don't find what you're looking for here, try asking SeaQueenBot – our AI chatbot knows everything I know, minus my flamingo obsession. Or just call Avari's 24/7 support line. I want you to feel confident and excited about your stay!

— The Queen Flamingo 🦩

📅 Before You Book

Everything you need to know before making a reservation

🏖️ During Your Stay

Information for current guests at SeaQueen

🏠 House & Amenities

How to use everything at SeaQueen

🚨 Emergency Information

Critical contacts and emergency procedures

Life-Threatening Emergency

911

Police, Fire, Medical Emergency

Property Issues (24/7)

1-800-GO-RELAX

1-800-467-3529 · Avari Guest Support

Still Have Questions?

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